Privacy Policy

Pure Work values your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We will never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by Pure Work. The effective date for the validity of these terms is 05/08/2023. With the publication of a new version, the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what this data is used for, and with whom and under what conditions this data may be shared with third parties. We also explain how we store your data and how we protect your data against misuse, and what rights you have with regard to the personal data you provide to us.

If you have any questions about our privacy policy, please contact our privacy contact person; you will find their contact details at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it (or have it stored), what security techniques we use, and who has access to the data.

Webshop software

Shopify

Our webshop is developed using Shopify software. Personal data that you make available to us for the purpose of our services is shared with this party. Shopify has access to your data to provide us with (technical) support; they will never use your data for any other purpose. Based on the agreement we have concluded with them, Shopify is obliged to take appropriate security measures. These security measures include the application of SSL encryption and a strong

password policy. Shopify is a certified processor of credit card data. Shopify uses cookies to collect technical information regarding your use of the software; no personal data is collected and/or stored. Shopify reserves the right to share collected data within its own group to further improve the service. Shopify takes into account the applicable legal retention periods for (personal) data. The EU/US Privacy Shield applies, and your data may be processed in the United States.

Web hosting

Shopify

EXAMPLE: We use web hosting and email services from [PROVIDER]. [PROVIDER] processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. This is not personal data. [PROVIDER] has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. [PROVIDER] is obliged to maintain confidentiality under the agreement.

Email and mailing lists

Gmail

For our regular business email traffic, we use Gmail's services. This party has taken appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and our data as much as possible. Gmail does not have access to our inbox, and we treat all our email traffic confidentially.

Payment processors

Shopify Payments

EXAMPLE: For processing (part of) the payments in our webshop, we use the platform of [PROVIDER]. [PROVIDER] processes your name, address, and place of residence data, and your payment data such as your bank account or credit card number. [PROVIDER] has taken appropriate technical and organizational measures to protect your personal data. [PROVIDER] reserves the right to use your data to further improve the service and, in this context, to share (anonymized) data with third parties. In the event of an application for deferred payment (credit facility), [PROVIDER] shares personal data and information regarding your financial position with credit assessors. All the aforementioned safeguards regarding the protection of your personal data also apply to the parts of [PROVIDER]'s services for which they engage third parties. [PROVIDER] does not store your data longer than permitted by legal retention periods.

Reviews

WebwinkelKeur

We collect reviews through the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide a name and email address. WebwinkelKeur shares this data with us so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to clarify your review. In the event that we invite you to leave a review, we share your name and email address with

WebwinkelKeur. They use this data solely for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the provision of its services, and we have given WebwinkelKeur permission for this. All the aforementioned safeguards regarding the protection of your personal data also apply to the parts of the services for which WebwinkelKeur engages third parties. Shipping and logistics

PostNL

If you place an order with us, it is our task to deliver your package to you. We use the services of PostNL for deliveries. It is therefore necessary that we share your name, address, and place of residence data with PostNL. PostNL only uses this data for the purpose of performing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.

DHL

If you place an order with us, it is our task to deliver your package to you. We use the services of DHL for deliveries. It is therefore necessary that we share your name, address, and place of residence data with DHL. DHL only uses this data for the purpose of performing the agreement. In the event that DHL engages subcontractors, DHL will also make your data available to these parties.

Invoicing and accounting

External sales channels

Purpose of data processing

General purpose of processing

We use your data solely for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time - other than at your request - we will explicitly ask for your permission. Your data will not be shared with third parties, except to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality by virtue of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data automatically collected by our website is processed with the aim of further improving our services. This data (e.g., your IP address, web browser, and operating system) is not personal data.

Cooperation in tax and criminal investigations

In some cases, Pure Work may be obliged by law to share your data in connection with a tax or criminal investigation by the government. In such a case, we are forced to share your data, but we will resist this within the possibilities offered by law.

Retention periods

We store your data for as long as you are our client. This means that we keep your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also interpret this as a request for erasure. This also means that we do not store your data for longer than two years from the last contact moment or transaction, unless there is a legal justification for doing so. Based on applicable administrative obligations, we must keep invoices with your

(personal) data; we will therefore keep this data for as long as the applicable period runs. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.

Your rights

Under applicable Dutch and European law, you, as the data subject, have certain rights regarding the personal data processed by or on behalf of us. Below we explain what these rights are and how you can invoke them. In principle, to prevent misuse, we only send copies of your data to the email address already known to us. In the event that you wish to receive the data at a different email address or, for example, by post, we will ask you to identify yourself. We keep an administration of handled requests; in the case of a request for erasure, we administer anonymized data. All copies of data will be provided to you in the machine-readable data format we use within our systems. You always have the right to file a complaint with the Dutch Data Protection Authority if you suspect that we are using your personal data incorrectly.

Right of access

You always have the right to access the data that we process (or have processed) and that relates to your person or is traceable to you. You can make a request to this effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the email address known to us, with an overview of the processors who hold this data, stating the category under which we have stored this data.

Right to rectification

You always have the right to have the data that we process (or have processed) and that relates to your person or is traceable to you, adjusted. You can make a request to this effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address known to us that the data has been adjusted.

Right to restriction of processing

You always have the right to restrict the data that we process (or have processed) that relates to your person or is traceable to you. You can make a request to this effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address known to us that the data will no longer be processed until you lift the restriction.

Right to data portability

You always have the right to have the data that we process (or have processed) and that relates to your person or is traceable to you, carried out by another party. You can make a request to this effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties, to the email address known to us. In all likelihood, in such a case, we will no longer be able to continue our services, as the secure linking of databases can no longer be guaranteed.

Right to object and other rights

In some cases, you have the right to object to the processing of your personal data by or on behalf of Pure Work. If you object, we will immediately cease data processing pending the handling of your objection. If your objection is well-founded, we will make copies of the data that we process (or have processed) available to you and then permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our privacy contact person.

Cookies

Google Analytics

Cookies from the American company Google are placed via our website as part of the “Analytics” service.

We use this service to track and receive reports on how visitors use the website. This processor may be obliged by applicable laws and regulations to provide access to this data. We have not allowed Google to use the obtained analytics information for other Google services.

Third-party cookies

In the event that third-party software solutions use cookies, this is stated in this privacy statement.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way we process data already collected about you, we will inform you by email.